Guides
Where the money hides, explained.
Straight answers on finding and recovering what you are owed. No fluff, no gate.
How do you audit freight invoices for overcharges?Auditing freight invoices means re-rating each carrier invoice against your contracted rates and the shipment details, then flagging duplicates, wrong accessorials, missed discounts, and late-delivery refunds you are owed. You compare two sources: the carrier invoice, and your rate agreement plus shipment record.Read the guideWhat is a freight bill audit and how much can you recover?A freight bill audit is a review of your carrier invoices against your contracts and shipment records to find overcharges, duplicate bills, missed discounts, and late-delivery refunds. Shippers commonly recover 1% to 5% of transportation spend, per SupplyChainBrain and Transportation Insight, with the exact figure depending on carrier mix and how closely invoices are already checked.Read the guideFlat fee vs percentage: how does freight audit pricing work?Most freight auditors charge a contingency fee, a percentage of what they recover, so the more they find the more you pay and you keep only part of your own money. A flat fee is a fixed monthly cost regardless of recovery, so every dollar found stays with you.Read the guideWhat accessorial charges can you dispute on a freight invoice?Accessorials are the extra fees carriers add on top of the base rate: detention, fuel surcharge, reweigh and reclass, liftgate, residential and limited-access, and address correction. Each is disputable when it was applied without meeting its condition, billed at the wrong rate, or duplicated. They are the single largest source of freight overcharges.Read the guideHow do parcel guaranteed-service (late-delivery) refunds work?Major parcel carriers offer a service guarantee: if a shipment arrives past its committed delivery time, you can request a full refund of the shipping charge. The refund is not automatic. You have to identify the late shipment and file within a short window, so most eligible refunds go unclaimed.Read the guideHow do you read an LTL freight invoice?An LTL invoice builds from a base rate set by freight class and weight, then applies your negotiated discount, a fuel surcharge, and any accessorials, netting to the amount billed. To read it for errors, verify the class and weight, confirm the discount matches your contract, and check each accessorial against the shipment.Read the guide